Bayestree Intelligence Inc. Chosen for Membership in Avaya DevConnect Program


Bayestree Intelligence Inc., higher recognized by the title Sainapse®, its flagship AI-based buyer assist product, at the moment introduced it has been chosen by Avaya, a world chief in options that improve and simplify communications and collaboration, for membership as a Know-how Associate within the Avaya DevConnect program. Avaya delivers open, converged, and progressive options for contact facilities and unified communications that create distinctive communications experiences for purchasers and staff.

Clients anticipate their assist experiences to be steady, fixed, custom-made, and cross-channel. Enterprises that ship on this expectation lock in loyalty and future success. The AI assist automation options that Sainapse offers can assist Avaya enterprise contact middle clients meet these expectations by delivering “INSTANT FIRST TIME RIGHT™” service and assist.

“Right now, the battlefield for market supremacy is within the space of buyer expertise, and buyer assist is the CX tip of the spear,” stated Avijit Biswas, CEO at Bayestree Intelligence Inc. “Companies acknowledge the income affect of outstanding buyer assist, setting direct revenue-oriented KPIs for his or her assist groups. The Sainapse answer helps enterprise assist groups obtain these important KPIs by enabling on the spot “INSTANT FIRST TIME RIGHT” buyer assist resolutions.”

“Sainapse® AI-driven assist automation for Avaya contact facilities helps dramatically lower each decision time and prices, reliance on professional assist professionals, and empowers assist groups to ship on income expectations,” stated Susy Liem, Avaya Vice President of Product Administration. “We’re happy to have Bayestree Intelligence be part of our DevConnect program.”

The Avaya DevConnect program promotes the event, compliance-testing and co-marketing of progressive third-party options which can be appropriate with standards-based Avaya options. Member organizations have experience in a broad vary of capabilities — spanning collaboration, administration, analytics, reporting and communications-enabled enterprise course of purposes — serving to joint clients prolong the worth of their collaboration and call middle investments and speed up the pace at which their group delivers true worth to the underside line. 

The Avaya DevConnect program presently consists of hundreds of software program and {hardware} developer corporations, integrators, service suppliers and clients. Members have created a broad array of progressive options examined for Avaya compliance, together with pure language speech recognition purposes, cellular and emergency notification companies, specialised pc telephony integration and reporting capabilities, and purposes tailor-made for particular vertical industries.

Via the DevConnect program, Avaya offers corporations with a variety of technical schooling, entry, and assist for a lot of Avaya platforms and interfaces, usually for gratis to registered members. Know-how Companions obtain extra advantages when it comes to in-depth, joint compliance testing actions and co-marketing assist primarily based on their alignment with Avaya technique and worth provided to Avaya clients. DevConnect Know-how Companions, like Bayestree Intelligence, should meet rigorous standards for buyer satisfaction, product assist, enterprise operations, advertising, and gross sales.

Membership data and a list of options developed and examined below the DevConnect program can be found at www.avaya.com/devconnect.

About Avaya

Companies are constructed by the experiences they supply and, on daily basis, thousands and thousands of these experiences are delivered by Avaya Holdings Corp. Avaya is shaping what’s subsequent for the way forward for work with innovation and partnerships that ship game-changing enterprise advantages. Our cloud communications options and multi-cloud software ecosystem energy personalised, clever, and easy buyer and worker experiences to assist obtain strategic ambitions and desired outcomes. Collectively, we’re dedicated to assist develop what you are promoting by delivering Experiences that Matter. Study extra at http://www.avaya.com.

About Bayestree Intelligence Inc.

Bayestree Intelligence Inc., higher recognized by the title of its flagship product Sainapse®, is an organization based on one precept: that the necessity for enterprise service transformation is lengthy overdue. Our AI buyer assist automation options assist enterprises ship compelling inside or exterior buyer experiences, enhance income acquisition from assist operations and meet buyer expectations for a speedy, seamless and correct buyer assist expertise — “INSTANT FIRST TIME RIGHT.” To study extra about Sainapse® and the way we can assist you reimagine and rework your buyer assist operations, go to www.sainapse.ai.

CONTACT:
Chetan Swain
chetan.swain@sainapse.ai

All merchandise, product names, emblems, and registrations talked about are the property of their respective homeowners. All rights reserved.

Supply: Sainapse