craigs listing Open On-line 2021 Final Information!

So you’ve RSVP’d and marked your calendar for eBay Open Online 2021.
eBay Open Online 2021 is from August 4–6. And if you haven’t, what are you waiting for? Sign up today! Now it’s time to figure out how to reap the full benefits of this virtual seller conference. With the event just a scant month away, you need to start planning ASAP.
First of all, you don’t have to be an eBay store owner to go to eBay Open Online (although you may want to subscribe to one after you hear eBay Stores VP Tom Pinckney’s presentation on August 5). Sellers of all levels and experience are encouraged to attend.
Next, be aware of the time frame for eBay Open Online 2021.
Once you sign up, the agenda will display each day’s schedule according to your time zone. The first day, August 4, is only 2 hours long: 12pm-2pm Pacific Time (PT). Days 2 and 3 (August 5-6) take up 3 hours and 45 minutes, from 9am-12:45pm PT.
Block off these times on your calendar, either on paper or via a virtual calendar app such as Google, Yahoo, Outlook, or iCal.
Then decide how much of eBay Open Online 2021 you plan to attend. Each day includes an executive keynote along with assorted training or learning sessions and seller panels, interspersed with networking breaks.
At past eBay events, the main presentations have been recorded and later been made available for viewing online. Bear that in mind when you scope out the agenda for eBay Open Online. Furthermore, even though it’s only for a few hours each day, eBay Open Online is a three-day event that runs from Wednesday through Friday.
So pace yourself. Think through how much time you’ll need — and when you’ll need it — to take care of listing, packing and shipping, customer service, and social media for your business on eBay. Then schedule yourself accordingly.
The Agenda page has three tabs: one for each day.
In addition, when you’re signed in, you’ll see a fourth tab labeled My Agenda. As you look through each day’s various offerings, prioritize which sessions are must-sees and which ones are on your B-list.
To add a session to your personal Agenda, click on the little plus-sign-in-a-circle icon (     ) next to the title of the session. The icon will only appear after you have signed in to RSVP. After you add that session to your Agenda, the plus sign will change to an X in a circle. Click on that if you want to remove something from your Agenda.
You can also click the “Add to calendar” hypertext link next to the calendar page icon in the lower right-hand corner of each session’s agenda block. Then just select your type of calendar in the drop-down menu and click to send the time and topic straight to your virtual calendar.
Here’s how the overall event is structured.
Day 1 (Wednesday, August 4) opens with welcoming remarks from Andrea Stairs, eBay’s Chief Marketing Officer and VP of Seller Community for the North America Marketplace. Then the event moves right to the keynote address by eBay CEO Jamie Iannone. Next come training sessions, including one with a VP/Principal Analyst from Forrester, the leading experts on all things retail.
The rest of Day 1 is category breakout sessions led by senior managers and executives from eBay’s various verticals — i.e., Electronics; Fashion; Collectibles, Art, & Toys; Home & Garden; etc. Check out the description of each vertical’s session. What will it cover? Do you have questions related to that? If so, jot them down in case there’s time for Q&A.
Day 2 (Thursday, August 5) features presentations on eBay stores, branding and marketing, seller tools, the buyer experience, and more. Included is a  learning session devoted to shipping best practices.
There will also be networking breaks.
Sellers  are promised that they can connect with each other based on your location, the category in which you sell, and/or other criteria. Keep an ear to the ground for more information about this as we get closer to the event.
On Day 3, seller presenters are front and center, including myself. I’ll be addressing the topic of using social media in your business on eBay. I’ll tell you how to find your customers and what makes them tick, plus I’ll share actionable social media strategies for busy sellers (and aren’t we all?). I’ll also explain how to use social media to save on eBay fees.
Day 3 also features a session with Andrea Zwibelman, General Manager of eBay Deals. Personally, I’m interested to see if it’s made public what sellers qualify for this program and how to apply.
In addition, there will be virtual eBay Booths offered every day of eBay Open Online.
Each booth will showcase key selling topics such as packing and shipping, Government Relations/eBay Main Street, Promoted Listings, and more. If you’ve got questions, eBay Booths are where you can go for answers.
eBay is pulling out all the stops for eBay Open Online.
So take advantage of the opportunities it offers. Treat this virtual conference as you would a live event, minus the need to pack a suitcase and the cost of a hotel room and airfare. Dress comfortably, and keep your beverage(s) of choice (coffee, water, etc.) handy. Have a notebook and pen or note-taking app ready, so that you can take notes during the various sessions.
Grab my freebie tips sheet to help you maximize your eBay Open Online attendance and results!
Download your free eBay Open Seller Success Checklist!
Pick my brain! I’ve attended and presented at many top eBay and eCommerce events over the years. In attending such conferences I always brain storm with successful sellers. How do they prepare to attend online and in person events? What works to extract great takeaways that they can immediately put to use?

I put the best tips I know that rev-up attendance at online conferences into my “Seller Success Checklist for eBay Open Online 2021!”

This awesome check list is my gift to you. Be sure to get yours HERE.
These three short days will be here before you know it, then fly by. And it just won’t be eBay Open Online without you! Start planning now, so you’ll be ready to make the most of it.

eBay Greatest Supply Gross sales Success Information!

eBay Best Offer can be a highly effective sales conversion tool for sellers.
Using the tips I’ll share, be ready to watch your eBay sales rise! eBay Best Offer can trace its lineage back to the early days of eBay. Back when eBay was still Auction Web, buyers flocked to the unique new site in search of a deal. More than 25 years later, they’re still flocking, and they’re still looking for a deal.
But nowadays, eBay is no longer all about auctions.
In fact, more than 80% of all listings are fixed price. So how can buyers still get that great deal? Two words: Best Offer. I call it the Haggle Feature. Not only is it free and easy to use, but you also can automate it! And it can be the difference between sale and no sale. Have I piqued your interest yet?
Basically, adding the Best Offer option to your fixed price listing is a flag to shoppers that you’re willing to take a bit less than your asking price for that item. In other words, it’s an invitation to haggle. If you’ve ever negotiated a better price at a garage sale or flea market, then you know how it’s done:1. The would-be buyer makes an offer.2. The seller either accepts or makes a counteroffer.3. The buyer either accepts or counters the seller’s counteroffer.4. Repeat steps #2 and #3 until both parties agree on a price.
That’s haggling for the win-win!
eBay’s Best Offer is designed to work exactly the same way: It’s the online version of haggling.
And it’s a fantastic way to boost your sales!
What You Need to Know to Succeed with eBay Best Offer.
What You Need to Know to Succeed with eBay Best Offer!
Here are three factors you need to keep in mind when adding Best Offer to your listing(s):

First, price the item 20%-30% above the lowest amount you’re willing to take for it. Don’t be greedy and double that amount, because you may well price yourself right out of the market! Besides, you want the price to be acceptable for people who don’t want to haggle — they just want to buy your item right then and there.
Second,  as you add Best Offer, check to see if you’re offering free shipping on that item. If you are remember to roll the actual cost of shipping the item into the minimum price you’re willing to accept.
Third, be aware that buyers may find your item via Promoted Listings. Don’t forget to keep that additional fee in mind when calculating an acceptable price.

eBay Best Offer: How to Set It and Forget It!
Now let’s talk automation. When you check the box to add Best Offer to a listing,  you’ll see two more checkboxes indented below the Add Best Offer checkbox. These give you the additional options of setting up Auto Accept and/or Auto Decline. Using one of these is a best practice, whereas the other is not. Here’s why.
Adding Auto Accept to Best Offer by checking that box and filling in the lowest price you’re willing to accept is smart.
It means that any offer at that amount or higher will automatically be accepted. That’s a huge timesaver. It’s also a lifesaver. If for some reason you’re offline and don’t see an acceptable offer before it times out, that offer will still be accepted. eBay will automatically inform the buyer and send them an invoice. So add Auto Accept to your Best Offer settings, and you’ll never miss an acceptable offer!
By contrast, adding Auto Decline takes away your ability to counter unacceptable offers.
This is not a good thing. Why? Because it closes the door to the possibility of making that sale, whereas countering even a lowball offer keeps the possibility of a sale in play. Some sellers use Auto Decline because they don’t want to deal with lowball offers. I think this is counterproductive.
Don’t waste time and/or energy being offended by lowball offers!
Put on your business hat. It’s not personal. Maybe the buyer is testing the water, trying to see how low you’ll go. Maybe they’re also a seller and hope to buy the item cheaply enough to flip it themselves. On the other hand, if I’ve had an item listed for a long time without an acceptable offer — or without any offers! — then I may be willing to take a lower offer for it.
So unless you have thousands of identical widgets listed and would be overwhelmed by the day-to-day volume of Best Offers you receive, I don’t recommend using Auto Decline. As a small or medium-size seller, you should be able to field unacceptable offers manually by countering them as they come in.
You can do so using standardized discounts or by calculating the acceptable discount on a case-by-case basis. You can also do a mixture of both: Use percentages as guidelines. Then follow your gut as to the exact amount of any given counteroffer. For example, did the buyer offer $10 for your $24.99 item? Maybe they like round numbers, so counter at, say, $20.
For more information about how to automate Best Offer, check out my  video,  “eBay FREE Automation That Makes You Money!”

Meanwhile, for more pro tips on using Best Offer, keep reading.
Best Practices for Success with Best Offer!
Please note that eBay gives both buyer and seller the option of adding a note to their Best Offer.  Don’t pass up the chance to make a sales pitch! Open by thanking the buyer for their offer, then close with a call to action asking for the sale. Here’s a sample of a note you might write.
“Thank you very much for your offer. I can come down to $X (Y% off). Item is hard to find and in excellent condition. I hope we can make a deal!” Keep your preferred verbiage in a text document (ideally along with other boilerplate verbiage) so that you can simply copy and paste it. Then fill in the appropriate numbers and send your counteroffer.
Best Offer is a powerful sales tool for sellers. It’s an opportunity to dialogue with a  potential shopper. Don’t overlook Best Offer’s no cost “Auto Accept” feature that can effortlessly score you sales.
eBay’s “Best Offer, a.k.a the “haggle feature” can help you move inventory, score sales and delight shoppers!
Now that’s a winning combination!

eBay Spring Vendor Replace 2021 Principally Good Information!

eBay’s newest Spring Seller Update is full of mostly good news.
For eBay sellers, the first sign of Spring every year usually comes in the form of a seller update. This year is no exception: The 2021 eBay Spring Seller Update was released recently. Thankfully for eBay sellers it’s mostly good news!
Let’s start with the eBay Spring Seller Update new initiatives around Listings and Promotions.
First of all, two words that should have you doing the happy dance: coded coupons! This is something for which sellers have long been asking. Starting in Spring 2021, coded coupons will be available to all eBay Store subscribers via Promotions Manager.
They’ll replace the codeless coupons previously offered.
The new tool lets you create and share a discount code that your buyer(s) can apply at Checkout. To use it once it goes live in April, go to the Marketing tab in Seller Hub and click “Create a Promotion”.
Also good news for sellers is the rollout of eBay’s new Unified Listing Flow.
It’s designed to provide a clean design and consistent interface across all of your devices, from smartphone to tablet to desktop. Furthermore, it brings eBay’s popular and coveted Background Removal photo-editing functionality — formerly only available in the mobile app — to the desktop. That alone is cause for celebration! You can opt in anytime now by clicking on the words “Try the new listing tool” in blue text wherever you go to list. I urge you to do so ASAP, and then to provide feedback to eBay regarding this new tool.
It is still under construction, so it behooves us to speak up now and help shape it to sellers’ best advantage. From now through mid-May, you may switch back to the traditional listing flow at any time. But the unified listing experience will eventually (as in sometime later this year) become first the default option and then the exclusive mode for listing on eBay.
The next bit of good news for sellers: Promoted Listings will now feature Automated Campaigns! Be on the lookout for this new timesaving tool on the “Create Campaign” page in your Promoted Listings dashboard within Seller Hub.
In addition, eBay is going to provide sellers with even more Terapeak data. They’ve also made significant improvements under the Performance tab in Seller Hub. A new Listing Quality report is already available to some sellers. It will be extended to all eBay Store subscribers over the next few months.
Now for the good news/bad news in the eBay Spring Seller Update:
Seller updates invariably include category changes plus changes to item specifics. By mid-May, sellers who list in Clothing, Shoes, & Accessories, Collectibles, and Media categories will see yet more “Required Soon” item specifics popping up in their listing flows.
Remember: Category and item specifics changes are all designed to help buyers find your listings more easily. It’s well worth the pain of updating your listings, because doing so will really boost your sales — especially since other sellers may not bother.
Let’s Talk About the Money, Honey!
Now get out your calculator. It’s time to take a look at the 2021 Spring Seller Update’s overhaul to Fees & Financials. Final Value Fees (FVF) are going up; that always stings, but it is what it is. Unfortunately, there’s no table showing the old and new FVF side by side for easy comparison. Offsetting these FVF increases, eBay is giving storeowners in Managed Payments lots — and I mean LOTS — more free listings for Basic, Premium and Anchor store owners.
eBay Spring seller Update 2021 is mostly good news for sellers!
So many, in fact, that it may actually pay to downgrade your Premium, or Anchor Store.
eBay has not said on eBay’s Announcements Board but I was told by a senior staff member that you can downgrade your store subscription with no penalty as long as you do it by April 30. Do the math: Depending on how many listings you have, the increased allotment of $0 insertion fee listings may allow you to save a bundle by moving down a level.
One tidbit of bad news: Top Rated Sellers and higher level store subscribers are not amused to learn that their popular Promoted Listings credits are going away April 1 st . Back on the sunny side, eBay promises that exciting store updates are on the horizon. These include a modern storefront with more merchandising options and better search function; optimization features to help drive repeat purchases; and (finally!) a newly improved store newsletter.
I talk about this and more in my YouTube “eBay Spring Seller Update More Fees Ahead!”
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Where to find the 2021eBay Spring Seller Update!
Now that you know what to expect from this seller update, update, it’s time to read the details for yourself. Just go to I’ve given you a helpful overview here, pointing out the highlights (and lowlights).
Good luck, and happy eBay selling!!!

eBay Promoted Listings Your Vacation Superpower!

eBay Promoted Listings are your Holiday superpower.

eBay Promoted Listings are a sales superpower
We’re already 1/3 of the way into Q4, and time is ticking away on the year’s biggest retail moment: Holiday. ‘Tis the season to sell, sell, sell — so let’s get your eBay items SOLD! What can you do to garner more sales? Three words: eBay Promoted Listings. 
Promoting your listings will boost their visibility in search results by as much as 36%.
You don’t need a store to use eBay’s pay-per-purchase advertising tool, either.
In fact, now it’s even available to sellers using eBay’s quick listing tool. The only listings that aren’t eligible for promotion are those that use the auction format.
I’m going to share with you my top three tips for getting the best possible results from eBay Promoted Listings.
But first, a quick refresher course on how Promoted Listings (aka PL) works:
You specify an ad rate somewhere between 1%-20% for each promoted listing. That’s the percentage of the final sale price you’re willing to pay to eBay (in addition to the regular final value fee) if your item sells via Promoted Listings. You’re only charged that rate when a buyer clicks on your promoted listing, then goes on to purchase the item within 30 days.
Promoted listings appear in search results under the word Sponsored, so you can tell them apart from non-promoted listings. Your promoted listing(s) may appear in premium placements within search results on both desktop and mobile devices or in the Related Items module at the bottom of every search results page.
1- For Optimal Results, Optimize your eBay Listings.
Promoting your listing pretty much guarantees you more eyeballs will see it. But — and this is my first tip — you’ve still got to make sure that you optimize your listing for conversion. That means:
a -Making sure you’re following eBay best practices in your title, photos, item specifics, and description.
b- Having customer-friendly terms of sale.
eBay’s Promoted Listings team says that it also pays to double-check that you’ve listed your item in the right category. One quick way to research that is to use eBay’s Advanced Search function to check Sold items.

2 – Advice from eBay UpFront
At several eBay UpFront events, PL team members have suggested increasing your PL rate during the holidays. Remember, right now there are more sellers and more listings than usual vying for buyers’ attention! Raise your rate to give yourself a leg up on your competitors.
To help you strike the best possible balance between cost and performance, eBay provides guidance by displaying suggested rates for each item you set out to promote. The suggested rate is  calculated based on a number of factors, including item attributes, seasonality, past performance, and current competition.
Suggested rates typically run between 5%-10% for most categories, but they may be as low as 2% or as high as 18%. To find the sweet spot for your own listings, start low, then increase your rate by 1% at a time until you start to see a difference in sales.
Conversely, if your item is selling very well, you may be able to drop your rate by 1% or more and still keep sales strong. Test, and carefully monitor your PL dashboard to measure the results of your experimentation.

3- Know Your Numbers
That brings us to my third top tip for making the most of PL: Check your Promoted Listings Dashboard (located in Seller Hub) at least once a week. Look at your impressions, clicks, and sales. Are you getting a lot of impressions, but few clicks? Then review that listing:
Is your price competitive?
Is your listing optimized for conversion?
Is it keyword rich?
Have you filled out all the relevant item specifics?
Are your pictures click worthy and enticing?
Have you listed this item in the best category?
Just a few minor tweaks can transform a listing from blah to WOW — and get your item sold!
For more terrific tips on skyrocketing your sales with Promoted Listings, claim your complimentary copy of my free guide Winning with eBay Promoted Listings! You can find it at my website, This downloadable guide features proven, actionable strategies for making PL work its very best for your business on eBay. It’s 15 full pages of PL sales power tips!

Win big sales with eBay’s Promoted Listings!
Find out how to pay less in fees while making more sales, discover ways to harness Promoted Listings data for higher profits, and much more. I’ve even added some special bonus content: Fast Fix for Stale Campaigns.
The Bottom Line for eBay Holiday Sales
During the holidays, more shoppers than usual are flocking to eBay. However, at this time of year, there is also more competition for buyers (and their dollars). Use Promoted Listings wisely and well to give yourself a competitive edge — and get more sales!

You have an eBay Superpower – it’s Promoted Listings!

eBay 4th Quarter Here We Go Sellers!

Ready or not, eBay 4th quarter is here.
eBay 4th Quarter. Here we go sellers!
That means it’s time to get down to business and sell, sell, sell. Yes, states are beginning to modify or even lift restrictions on retail stores, but safe shopping practices are still the order of the day. Check out the National Retail Federation (NRF) guidelines for brick-and-mortar retailers.
The good news for you, eBay seller, is that millions of consumers are choosing to shop online.
So your eBay 4th quarter could be amazing! Here are four things you can do to help make that happen.
First, be aware that products that may not have been big sellers in the past are now hot, hot, hot. Use Terapeak and eBay’s Advanced Search function to check prices and trends. In most cases, it’s best to look at recent prices, because prices from last year could be very different than what they are now. After all, a lot has changed since then!
Second, here’s a heads-up regarding Halloween: Don’t stock up on Halloween costumes; instead, think home décor! Because of the ongoing coronavirus pandemic, there will be much less traditional trick-or-treating this year. But there’ll be plenty of folks staying at home, so decorations and seasonally themed items should continue to be in high demand.
Third, it’s true that all four seasons sell well on eBay all year round. However, right now many shoppers are looking for Fall and Winter items. If you have any unlisted inventory, this is the time to sort through it with an eye towards the Q4 calendar.
For example, do you have any sweaters, coats, boots, and/or other Fall and Winter clothing on hand? If so, get those items listed ASAP!
Fourth, I’m here to help.
4th quarter eBay money making tips!
My free downloadable Fall/Winter Essential Products Guide takes the guesswork out of eBay 4th quarter inventory quandaries.

Complimentary Fall/Winter Essential Products Guide!
Its 20 pages list dozens of items that will keep selling throughout the holiday season. Print out this handy guide, then take it with you to thrift and consignment stores, wholesale sources, or your favorite top-secret destination for retail arbitrage.
So there’s your four-part plan of attack for eBay 4th Quarter:
Research hot items, trends, and prices.
Halloween costumes, no; seasonal home décor, yes.
Identify and list Fall/Winter inventory ASAP.
Download and print out your complimentary copy of my Fall/Winter Essential Products Guide, then take it with you when you go product sourcing.
The sooner you get started on putting this plan into action, the more amazing your Q4 sales are likely to be. Good luck, and happy selling!