craigs listing Open On-line 2021 Final Information!

So you’ve RSVP’d and marked your calendar for eBay Open Online 2021.
eBay Open Online 2021 is from August 4–6. And if you haven’t, what are you waiting for? Sign up today! Now it’s time to figure out how to reap the full benefits of this virtual seller conference. With the event just a scant month away, you need to start planning ASAP.
First of all, you don’t have to be an eBay store owner to go to eBay Open Online (although you may want to subscribe to one after you hear eBay Stores VP Tom Pinckney’s presentation on August 5). Sellers of all levels and experience are encouraged to attend.
Next, be aware of the time frame for eBay Open Online 2021.
Once you sign up, the agenda will display each day’s schedule according to your time zone. The first day, August 4, is only 2 hours long: 12pm-2pm Pacific Time (PT). Days 2 and 3 (August 5-6) take up 3 hours and 45 minutes, from 9am-12:45pm PT.
Block off these times on your calendar, either on paper or via a virtual calendar app such as Google, Yahoo, Outlook, or iCal.
Then decide how much of eBay Open Online 2021 you plan to attend. Each day includes an executive keynote along with assorted training or learning sessions and seller panels, interspersed with networking breaks.
At past eBay events, the main presentations have been recorded and later been made available for viewing online. Bear that in mind when you scope out the agenda for eBay Open Online. Furthermore, even though it’s only for a few hours each day, eBay Open Online is a three-day event that runs from Wednesday through Friday.
So pace yourself. Think through how much time you’ll need — and when you’ll need it — to take care of listing, packing and shipping, customer service, and social media for your business on eBay. Then schedule yourself accordingly.
The Agenda page has three tabs: one for each day.
In addition, when you’re signed in, you’ll see a fourth tab labeled My Agenda. As you look through each day’s various offerings, prioritize which sessions are must-sees and which ones are on your B-list.
To add a session to your personal Agenda, click on the little plus-sign-in-a-circle icon (     ) next to the title of the session. The icon will only appear after you have signed in to RSVP. After you add that session to your Agenda, the plus sign will change to an X in a circle. Click on that if you want to remove something from your Agenda.
You can also click the “Add to calendar” hypertext link next to the calendar page icon in the lower right-hand corner of each session’s agenda block. Then just select your type of calendar in the drop-down menu and click to send the time and topic straight to your virtual calendar.
Here’s how the overall event is structured.
Day 1 (Wednesday, August 4) opens with welcoming remarks from Andrea Stairs, eBay’s Chief Marketing Officer and VP of Seller Community for the North America Marketplace. Then the event moves right to the keynote address by eBay CEO Jamie Iannone. Next come training sessions, including one with a VP/Principal Analyst from Forrester, the leading experts on all things retail.
The rest of Day 1 is category breakout sessions led by senior managers and executives from eBay’s various verticals — i.e., Electronics; Fashion; Collectibles, Art, & Toys; Home & Garden; etc. Check out the description of each vertical’s session. What will it cover? Do you have questions related to that? If so, jot them down in case there’s time for Q&A.
Day 2 (Thursday, August 5) features presentations on eBay stores, branding and marketing, seller tools, the buyer experience, and more. Included is a  learning session devoted to shipping best practices.
There will also be networking breaks.
Sellers  are promised that they can connect with each other based on your location, the category in which you sell, and/or other criteria. Keep an ear to the ground for more information about this as we get closer to the event.
On Day 3, seller presenters are front and center, including myself. I’ll be addressing the topic of using social media in your business on eBay. I’ll tell you how to find your customers and what makes them tick, plus I’ll share actionable social media strategies for busy sellers (and aren’t we all?). I’ll also explain how to use social media to save on eBay fees.
Day 3 also features a session with Andrea Zwibelman, General Manager of eBay Deals. Personally, I’m interested to see if it’s made public what sellers qualify for this program and how to apply.
In addition, there will be virtual eBay Booths offered every day of eBay Open Online.
Each booth will showcase key selling topics such as packing and shipping, Government Relations/eBay Main Street, Promoted Listings, and more. If you’ve got questions, eBay Booths are where you can go for answers.
eBay is pulling out all the stops for eBay Open Online.
So take advantage of the opportunities it offers. Treat this virtual conference as you would a live event, minus the need to pack a suitcase and the cost of a hotel room and airfare. Dress comfortably, and keep your beverage(s) of choice (coffee, water, etc.) handy. Have a notebook and pen or note-taking app ready, so that you can take notes during the various sessions.
Grab my freebie tips sheet to help you maximize your eBay Open Online attendance and results!
Download your free eBay Open Seller Success Checklist!
Pick my brain! I’ve attended and presented at many top eBay and eCommerce events over the years. In attending such conferences I always brain storm with successful sellers. How do they prepare to attend online and in person events? What works to extract great takeaways that they can immediately put to use?

I put the best tips I know that rev-up attendance at online conferences into my “Seller Success Checklist for eBay Open Online 2021!”

This awesome check list is my gift to you. Be sure to get yours HERE.
These three short days will be here before you know it, then fly by. And it just won’t be eBay Open Online without you! Start planning now, so you’ll be ready to make the most of it.

eBay Greatest Supply Gross sales Success Information!

eBay Best Offer can be a highly effective sales conversion tool for sellers.
Using the tips I’ll share, be ready to watch your eBay sales rise! eBay Best Offer can trace its lineage back to the early days of eBay. Back when eBay was still Auction Web, buyers flocked to the unique new site in search of a deal. More than 25 years later, they’re still flocking, and they’re still looking for a deal.
But nowadays, eBay is no longer all about auctions.
In fact, more than 80% of all listings are fixed price. So how can buyers still get that great deal? Two words: Best Offer. I call it the Haggle Feature. Not only is it free and easy to use, but you also can automate it! And it can be the difference between sale and no sale. Have I piqued your interest yet?
Basically, adding the Best Offer option to your fixed price listing is a flag to shoppers that you’re willing to take a bit less than your asking price for that item. In other words, it’s an invitation to haggle. If you’ve ever negotiated a better price at a garage sale or flea market, then you know how it’s done:1. The would-be buyer makes an offer.2. The seller either accepts or makes a counteroffer.3. The buyer either accepts or counters the seller’s counteroffer.4. Repeat steps #2 and #3 until both parties agree on a price.
That’s haggling for the win-win!
eBay’s Best Offer is designed to work exactly the same way: It’s the online version of haggling.
And it’s a fantastic way to boost your sales!
What You Need to Know to Succeed with eBay Best Offer.
What You Need to Know to Succeed with eBay Best Offer!
Here are three factors you need to keep in mind when adding Best Offer to your listing(s):

First, price the item 20%-30% above the lowest amount you’re willing to take for it. Don’t be greedy and double that amount, because you may well price yourself right out of the market! Besides, you want the price to be acceptable for people who don’t want to haggle — they just want to buy your item right then and there.
Second,  as you add Best Offer, check to see if you’re offering free shipping on that item. If you are remember to roll the actual cost of shipping the item into the minimum price you’re willing to accept.
Third, be aware that buyers may find your item via Promoted Listings. Don’t forget to keep that additional fee in mind when calculating an acceptable price.

eBay Best Offer: How to Set It and Forget It!
Now let’s talk automation. When you check the box to add Best Offer to a listing,  you’ll see two more checkboxes indented below the Add Best Offer checkbox. These give you the additional options of setting up Auto Accept and/or Auto Decline. Using one of these is a best practice, whereas the other is not. Here’s why.
Adding Auto Accept to Best Offer by checking that box and filling in the lowest price you’re willing to accept is smart.
It means that any offer at that amount or higher will automatically be accepted. That’s a huge timesaver. It’s also a lifesaver. If for some reason you’re offline and don’t see an acceptable offer before it times out, that offer will still be accepted. eBay will automatically inform the buyer and send them an invoice. So add Auto Accept to your Best Offer settings, and you’ll never miss an acceptable offer!
By contrast, adding Auto Decline takes away your ability to counter unacceptable offers.
This is not a good thing. Why? Because it closes the door to the possibility of making that sale, whereas countering even a lowball offer keeps the possibility of a sale in play. Some sellers use Auto Decline because they don’t want to deal with lowball offers. I think this is counterproductive.
Don’t waste time and/or energy being offended by lowball offers!
Put on your business hat. It’s not personal. Maybe the buyer is testing the water, trying to see how low you’ll go. Maybe they’re also a seller and hope to buy the item cheaply enough to flip it themselves. On the other hand, if I’ve had an item listed for a long time without an acceptable offer — or without any offers! — then I may be willing to take a lower offer for it.
So unless you have thousands of identical widgets listed and would be overwhelmed by the day-to-day volume of Best Offers you receive, I don’t recommend using Auto Decline. As a small or medium-size seller, you should be able to field unacceptable offers manually by countering them as they come in.
You can do so using standardized discounts or by calculating the acceptable discount on a case-by-case basis. You can also do a mixture of both: Use percentages as guidelines. Then follow your gut as to the exact amount of any given counteroffer. For example, did the buyer offer $10 for your $24.99 item? Maybe they like round numbers, so counter at, say, $20.
For more information about how to automate Best Offer, check out my  video,  “eBay FREE Automation That Makes You Money!”

Meanwhile, for more pro tips on using Best Offer, keep reading.
Best Practices for Success with Best Offer!
Please note that eBay gives both buyer and seller the option of adding a note to their Best Offer.  Don’t pass up the chance to make a sales pitch! Open by thanking the buyer for their offer, then close with a call to action asking for the sale. Here’s a sample of a note you might write.
“Thank you very much for your offer. I can come down to $X (Y% off). Item is hard to find and in excellent condition. I hope we can make a deal!” Keep your preferred verbiage in a text document (ideally along with other boilerplate verbiage) so that you can simply copy and paste it. Then fill in the appropriate numbers and send your counteroffer.
Best Offer is a powerful sales tool for sellers. It’s an opportunity to dialogue with a  potential shopper. Don’t overlook Best Offer’s no cost “Auto Accept” feature that can effortlessly score you sales.
eBay’s “Best Offer, a.k.a the “haggle feature” can help you move inventory, score sales and delight shoppers!
Now that’s a winning combination!

eBay Gen Z Sellers Keep To Store!

eBay Gen Z sellers and shoppers love sustainable commerce.
They come to sell and stay to shop eBay’s vast array of unique and pre-owned goods.
First, let’s define Gen Z. Colloquially known as Zoomers, Generation Z is the demographic cohort that follows Millennials. It’s the generation coming of age as young adults in the second decade of the 21st century — basically, those born between 1997-2015. Gen Zers are focused on sustainable commerce and getting great deals.
How do I know that Gen Z is shopping on eBay?
Because eBay CEO Jamie Iannone tells me so in his recent Recommerce Report. It says, “According to eBay’s survey, globally, 46% of sellers aged 18 to 24 sold pre-owned goods for financial benefit, with 64% saying that they’re selling more than they did in previous years.”
These socially responsible, value-oriented young consumers come to eBay to make money selling — and then they stay to shop. eBay found that Gen Z is also buying more pre-owned goods than other generations: 81% of 18- to 24-year-olds say that buying pre-owned has become more common in the past year.
So how can you, as an eBay seller, use this information?
eBay Gen Z shoppers loves to buy clothing, and they especially love athleisure clothing. Defined as “casual, comfortable clothing designed to be suitable both for exercise and everyday wear”, athleisure encompasses casual tops, yoga pants, leggings of all lengths, shorts, track pants and jackets, sweatpants, sneakers, and other easygoing styles that can be worn from the gym to the office to happy hour.
In short, athleisure ensembles combine fashion and function. That makes them a perfect fit for Gen Zers’ fast-paced, health-conscious lifestyles.
Where can you source athleisure gear? Everywhere! Check out:

Your closet
Friends and family
Yard sales
Thrift shops
Consignment stores
Brick-and-mortar retailers, including outlet malls (look at what’s on clearance; also, does the store have coupons?)
Online retailers, including eBay and other marketplace sites

Here are some of the most popular (and saleable!) brands:

Alo Yoga
Beyond Yoga
Girlfriend Collective
Outdoor Voices
Public Rec
Reigning Champ
Ten Thousand
Under Armour
Yohgi Yamamoto

How to source what eBay Gen Z shoppers buy!
Pro tip: Always use eBay’s Advanced Search and Terapeak to check sold prices for the exact size and type of athleisure you’re selling. That can mean the difference between making a profit and losing your shirt!
When you’re ready to list your athleisure finds, use the proven tips in my free guide eBay Listings That Sell! to help your items sell fast and for top dollar.

eBay Listings That Sell Free Guide!
Now get busy shopping and selling!

eBay Spring Vendor Replace 2021 Principally Good Information!

eBay’s newest Spring Seller Update is full of mostly good news.
For eBay sellers, the first sign of Spring every year usually comes in the form of a seller update. This year is no exception: The 2021 eBay Spring Seller Update was released recently. Thankfully for eBay sellers it’s mostly good news!
Let’s start with the eBay Spring Seller Update new initiatives around Listings and Promotions.
First of all, two words that should have you doing the happy dance: coded coupons! This is something for which sellers have long been asking. Starting in Spring 2021, coded coupons will be available to all eBay Store subscribers via Promotions Manager.
They’ll replace the codeless coupons previously offered.
The new tool lets you create and share a discount code that your buyer(s) can apply at Checkout. To use it once it goes live in April, go to the Marketing tab in Seller Hub and click “Create a Promotion”.
Also good news for sellers is the rollout of eBay’s new Unified Listing Flow.
It’s designed to provide a clean design and consistent interface across all of your devices, from smartphone to tablet to desktop. Furthermore, it brings eBay’s popular and coveted Background Removal photo-editing functionality — formerly only available in the mobile app — to the desktop. That alone is cause for celebration! You can opt in anytime now by clicking on the words “Try the new listing tool” in blue text wherever you go to list. I urge you to do so ASAP, and then to provide feedback to eBay regarding this new tool.
It is still under construction, so it behooves us to speak up now and help shape it to sellers’ best advantage. From now through mid-May, you may switch back to the traditional listing flow at any time. But the unified listing experience will eventually (as in sometime later this year) become first the default option and then the exclusive mode for listing on eBay.
The next bit of good news for sellers: Promoted Listings will now feature Automated Campaigns! Be on the lookout for this new timesaving tool on the “Create Campaign” page in your Promoted Listings dashboard within Seller Hub.
In addition, eBay is going to provide sellers with even more Terapeak data. They’ve also made significant improvements under the Performance tab in Seller Hub. A new Listing Quality report is already available to some sellers. It will be extended to all eBay Store subscribers over the next few months.
Now for the good news/bad news in the eBay Spring Seller Update:
Seller updates invariably include category changes plus changes to item specifics. By mid-May, sellers who list in Clothing, Shoes, & Accessories, Collectibles, and Media categories will see yet more “Required Soon” item specifics popping up in their listing flows.
Remember: Category and item specifics changes are all designed to help buyers find your listings more easily. It’s well worth the pain of updating your listings, because doing so will really boost your sales — especially since other sellers may not bother.
Let’s Talk About the Money, Honey!
Now get out your calculator. It’s time to take a look at the 2021 Spring Seller Update’s overhaul to Fees & Financials. Final Value Fees (FVF) are going up; that always stings, but it is what it is. Unfortunately, there’s no table showing the old and new FVF side by side for easy comparison. Offsetting these FVF increases, eBay is giving storeowners in Managed Payments lots — and I mean LOTS — more free listings for Basic, Premium and Anchor store owners.
eBay Spring seller Update 2021 is mostly good news for sellers!
So many, in fact, that it may actually pay to downgrade your Premium, or Anchor Store.
eBay has not said on eBay’s Announcements Board but I was told by a senior staff member that you can downgrade your store subscription with no penalty as long as you do it by April 30. Do the math: Depending on how many listings you have, the increased allotment of $0 insertion fee listings may allow you to save a bundle by moving down a level.
One tidbit of bad news: Top Rated Sellers and higher level store subscribers are not amused to learn that their popular Promoted Listings credits are going away April 1 st . Back on the sunny side, eBay promises that exciting store updates are on the horizon. These include a modern storefront with more merchandising options and better search function; optimization features to help drive repeat purchases; and (finally!) a newly improved store newsletter.
I talk about this and more in my YouTube “eBay Spring Seller Update More Fees Ahead!”
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Where to find the 2021eBay Spring Seller Update!
Now that you know what to expect from this seller update, update, it’s time to read the details for yourself. Just go to I’ve given you a helpful overview here, pointing out the highlights (and lowlights).
Good luck, and happy eBay selling!!!

Creating Constant eBay Gross sales Energy!

eBay sellers are on the lookout to create consistent eBay sales power.
Creating consistent eBay sales power!
To begin, strong sales on eBay are always a goal for sellers. Generating consistent eBay sales is essential to running a healthy online business. So, right now a key to steady sales for eBay sellers, is understanding structured data. “But Kathy,” you say, “I’ve heard a lot of buzz about structured data, but what exactly is it, and why should I care?”
Let’s answer those questions in reverse order.
I will start with why you care about structured data. In words of one syllable: more sales! Now keep that in mind while I explain eBay structured data.
Simply put, structured data is what search engines utilize to understand the contents of a web page, such as one of your listings on eBay. It’s a standardized format. It provides information about what’s on a web page, or in this case, in your listing. The item specifics for that listing represent one example of structured data.
Here’s how it works:
Search engines are powered by artificial intelligence (AI). The searches themselves are driven by the engine. The search engine is governed by search algorithms and carried out by search bots known as web crawlers, a.k.a. spiders.
Search algorithms tell these web-crawling bots what to search for. Furthermore structured data provides a trail of breadcrumbs for them to follow. If you don’t fill out your listing’s item specifics, you starve those poor spiders .They will search elsewhere for listings with more nourishing content.
So I have three words of advice for you:
Feed the spiders! But instead of breakfast, lunch, and dinner, think title, item specifics, and description. All three areas of an eBay listing feed Cassini (eBay’s search engine). Your eBay listings requires essential data for its spiders to gobble up. Ditto for Google Search’s spiders.
Let’s start with item specifics. Fill them in, please! What are the default options provided by eBay? What are your choices?
Furthermore, the more item specifics you can fill in, the better.
The terms you use to do so comprise a type of standardized information called attributes: for example, brand, size, color, pattern, etc. They help describe your item not only to potential buyers, but also to the search engines that will surface your listing for that item in search results so that buyers can find it.
Other forms of structured data in your eBay listings include condition, price, item location, and features as well as payment and shipping information.
What makes structured data so crucial to eBay right now is at the heart and root of what eBay CEO Jamie Iannone calls “a tech-led reimagination of eBay” — and that’s not just a catchphrase, it’s a mission statement.
Basically, eBay is trying to find better ways to catalog thousands upon millions of items into four or so best options for sellers.
For buyers, current and future technologies such as voice shopping, augmented reality (AR), and virtual shopping will lean heavily on structured data. Cassini already depends upon it when calculating which listings should be included in search results and how they should be ranked.
So if you want to continue (or start!) succeeding on eBay, get acquainted with structured data.

Freebie Guide -eBay Listings That Sell!.
It’s your new best friend. Feed Cassini’s search spiders well for your listings to be ranked higher in search. Rank better in search and be found by more shoppers. More buyers translates into more sales, which in turn will bring you higher profits.
In closing, to learn more about using structured data in your listings on eBay, check out my YouTube video Big Money on eBay for This! Then download your complimentary copy of my free guide eBay Listings That Sell! It features more than 7 pages chock-full of pro tips. Furthermore, the free guide is loaded with proven strategies that will pay off for your business on eBay.
eBay Listings That Sell Free Guide!
 With the pro tips in eBay listings that sell, you’re optimized for more eBay sales!

eBay Promoting 2021 How Finest To Put together!

It’s 2021 and a brand-new eBay selling year.
Tips for 2021 and successful eBay selling!
But many of 2020’s same old challenges linger on. So how do you prepare your business on eBay for the unknowns that lie ahead??
Let’s break down eBay selling into two manageable concerns:
First, we’ll talk about inventory. Because without inventory, you’re basically out of business. Second, we’ll look at ways to get sold items safely to your buyer. Because if you can’t do that, then again, you’re basically out of business.
But here’s the good news: As an online retailer, you’re always open on eBay! And I’m going to share with you my proven, actionable strategies for addressing your concerns about inventory and shipping, so you may rest assured that your business can indeed not only stay afloat, but thrive this year!
Let’s talk product sourcing in 2021.
How and where can you find new merchandise with which to stock your eBay store’s virtual shelves?
Sure, many brick-and-mortar retailers have closed up shop. That doesn’t mean you have to! No matter how and where you acquire your inventory, it’s always smart to be alert for and test new sources.
For example, do you thrift? Great! But have you tried retail arbitrage? That’s where you buy merchandise at brick-and-mortar stores, then flip it on eBay. Opportunities for retail arbitrage abound, from NWT clothing on clearance to health and beauty products with limited nationwide availability to marked-down seasonal décor and a gazillion other possibilities.
If you already do retail arbitrage for your eBay selling, have you tried online arbitrage?
That’s where you find merchandise on eBay and/or other ecommerce sites that you can buy at a low enough price to allow you to mark it up and resell it on eBay for a profit. My video Score Hot Selling eBay Inventory has some super ideas for you in this area.
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Two eBay sourcing pro tips:
Look for eBay listings with misspelled brand names.
Sort search results by “Ending Soonest” and look for undervalued items, especially in auction listings.
Don’t forget about wholesale! With many wholesale shows now taking place online, this could be the perfect year for you to try sourcing some wholesale lines.
Remember: Multi-quantity/multi-variation listings only have to be created once to run for months as GTC (Good ‘Til Cancelled), and they’ll move up in search results with every item sold from that listing. It’s much less labor intensive than listing one-off items, which (obviously) end each time the item sells.
So consider complementing your one-of-a-kind inventory with a commodity product — or two!
Now let’s consider shipping. You probably have a favorite carrier, or at least one that you use more than others.
That’s fine, but do keep an eye on what the other carriers offer. In addition to their discounted USPS rates, eBay has partnered up with UPS and FedEx. It pays to compare prices to ensure you’re making smart choices about how to ship your sold items!
However you’re shipping, be sure you have a backup provider.
eBay Labels is pretty reliable, but should it go down or get glitchy, you’d best be prepared to turn to an alternative source for generating your shipping labels and packing slips.
I have an account with for this very reason. Did you know that offers a free account for eBay sellers? Yes, FREE! All you have to pay for is the postage you purchase, and offers the same discounted rates as eBay.
If you’re shipping globally, you may want to start using eBay’s Global Shipping Program (GSP) and International Standard Delivery (eISD) exclusively. These shipping services offer special protections for sellers. Furthermore, eISD is cheaper than USPS First Class International.
One thing is certain: 2021 is fraught with uncertainty.
Get ready now, so that when the curve balls come your way, you’re ready to knock ‘ em out of the park!

Top 2 keys eBay sales success in 2021!

eBay Vacation Transport Delay Vendor Survival Ideas!

eBay Holiday shipping delay seller survival tips!eBay Holiday shipping delays are a major seller headache right now. What can sellers do to help buyers without losing hundreds of dollars?
I’ve heard from dozens of sellers that many of their packages have one or no scan. Those packages sit for days — even for more than a week — with no further movement. Then when a buyer reports that they have not received their item, eBay is forcing the seller to refund them.
What to do about eBay Holiday shipping delays?
First of all, if this is not happening to your packages, then lucky you! 2020’s holiday shipping snafu is not impacting every seller. Personally, I’ve had only a handful of packages in limbo out of the nearly 100 packages I’ve shipped lately. All of the others arrived in timely fashion. So if you’re not having shipping issues, don’t borrow trouble. Enjoy the Holiday rush and keep shipping!
Currently on the USPS site and in the eBay purchase sequence, buyers are warned of shipping delays.
So, if your holiday selling season is haunted by the Spirit of Christmas Gifts Yet to Arrive, then you’ve got three options:
1. Continue shipping. In all likelihood your packages will reach their destinations eventually.2. Keep selling and shipping. Extend your handling time to 5 or 10 days. Ship same or next day. Also you can wait X number of days before shipping.3. Use Time Away (formerly known as Store Vacation). You can block your listings from being viewed and not sell until 2021. Additionally you can sell and start shipping at the end of the year or on whatever date you set.
Here’s the bottom line: It’s your business to run as you see fit.
Right now, eBay does not reimburse sellers for funds lost due to refunds being given for items delayed in transit.
Here are some ideas for you in my video “Stop eBay Holiday Shipping From Costing You Hundreds Of Dollars!”
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What can eBay sellers do if their package(s) are stuck in transit and late in arriving to the buyer?
So, there are a couple of things you can do when tracking shows that a package has gotten hung up somewhere enroute to the buyer. Sometimes logging the tracking numberinto will goose it along.
To do this, click  In “Search or Track Package” field, fill in the USPS delivery confirmation number. Then click “Fill in the form” to send an online service request. This often yields results within 48 hours. You can share with your buyer that you logged an inquiry for them with the USPS. Helpful customer service goes a long way to calm frustrated shoppers looking for their purchase.
Read this eBay Announcement to find out what eBay tells buyers of the current state of holiday shipping. Basically eBay adds protections for sellers’ Top Rated Status with problematic shipping scans and delivery. However, don’t look to eBay to reimburse sellers for delayed or lost packages.
To note, lost packages have always been a sellers responsibility. Furthermore, this is true on most online sites. What’s different now is how many items are stuck in transit. For some sellers it’s hundreds of dollars of products. Even with this increase in stuck and lost packages refunds for lost packages remains at the sellers’ feet.
Seller help for late eBay packages!
In closing, every seller is in unique situation this Holiday season.
Some sellers have little to no problems with packages stuck in transit. Others suffer with dozens of “stuck” parcels. eBay offers seller reputation protections but not financial reimbursement for lost packages. Every seller needs to look at their sales and chose what is best for them.

eBay Seasonal Gross sales Success Should Dos!

Now is the time to buckle down and focus on your eBay seasonal sales must do’s seller! Get ready to throw away your eBay To Do list. Yes, I said throw it away.

eBay seller last minute “Must Dos” for Seasonal success!
Because now it’s time to start on your eBay Seasonal “Last minute must do list.” It’s not too late to score holiday sales!
Here’s what should be on your “Last Minute Must Do list.” It’s as easy as 1-2-3:
First, be sure to keep plenty of shipping supplies on hand! Don’t run out of anything. If you need more polymailers, free USPS Priority Mail boxes, or eBay-branded packing tape, order them NOW. Better to have too much on hand than too little! Besides, you’ll use them up eventually. Order now and more than you’ll need as the USPS website is already warning of shipping delays on their free supplies.
Next, keep sourcing and listing!
Brick-and-mortar stores have predetermined financial goals — i.e., they must sell $X by Y date. Watch for 50%-75% off sales on any and all things holiday related. And remember, Christmas sells all year long. And don’t  overlook listing those Holiday goodies you are buying. As fast as your purchase Holiday products, get them on the eBay site!
Finally, don’t overlook basic holiday décor, either.
Your area may have an abundance of twinkle lights in stock, but the next state over may not be so lucky. My recent YouTube video “eBay Hot Item to Sell? Yes? No?” will give you more tips and ideas for last-minute holiday product sourcing. I actually went to two stores in NYC in search of candy canes! Neither store had them. Guess who bought candy canes online this year?

IIs it worth it to list on eBay?
Ship FAST, as in ASAP! If you can get sold items out the door the same day they’re purchased, by all means do so. And while you’re doing so, share that fact via social media. Post pics of your packages going out — being picked up by your carrier, getting dropped off at the post office, etc. Be sure to blur or strike through any visible shipping addresses! Check out my blog post Last Minute eBay Holiday Sales Tips for more Holiday shipping ideas.
There’s a postscript on your eBay Seasonal Last Minute Must Do list!
While listing, packing, sourcing and shipping, don’t forget to take good care of yourself as well as your business on eBay.
What pumps up your holiday spirit? Play your favorite Christmas carols or other holiday tunes while you list, pack and ship; sip a cup of hot cocoa (marshmallows and/or spiking optional); relax in a peppermint-scented bubble bath…you get the idea. Whatever jingles your bells, indulge yourself.

Must do’s to score last minute eBay Holiday sales!
‘Tis the season to be jolly! So yes, take care of your customers, but also take care of YOU. I wish you the happiest of holiday selling seasons!

eBay Promoted Listings Your Vacation Superpower!

eBay Promoted Listings are your Holiday superpower.

eBay Promoted Listings are a sales superpower
We’re already 1/3 of the way into Q4, and time is ticking away on the year’s biggest retail moment: Holiday. ‘Tis the season to sell, sell, sell — so let’s get your eBay items SOLD! What can you do to garner more sales? Three words: eBay Promoted Listings. 
Promoting your listings will boost their visibility in search results by as much as 36%.
You don’t need a store to use eBay’s pay-per-purchase advertising tool, either.
In fact, now it’s even available to sellers using eBay’s quick listing tool. The only listings that aren’t eligible for promotion are those that use the auction format.
I’m going to share with you my top three tips for getting the best possible results from eBay Promoted Listings.
But first, a quick refresher course on how Promoted Listings (aka PL) works:
You specify an ad rate somewhere between 1%-20% for each promoted listing. That’s the percentage of the final sale price you’re willing to pay to eBay (in addition to the regular final value fee) if your item sells via Promoted Listings. You’re only charged that rate when a buyer clicks on your promoted listing, then goes on to purchase the item within 30 days.
Promoted listings appear in search results under the word Sponsored, so you can tell them apart from non-promoted listings. Your promoted listing(s) may appear in premium placements within search results on both desktop and mobile devices or in the Related Items module at the bottom of every search results page.
1- For Optimal Results, Optimize your eBay Listings.
Promoting your listing pretty much guarantees you more eyeballs will see it. But — and this is my first tip — you’ve still got to make sure that you optimize your listing for conversion. That means:
a -Making sure you’re following eBay best practices in your title, photos, item specifics, and description.
b- Having customer-friendly terms of sale.
eBay’s Promoted Listings team says that it also pays to double-check that you’ve listed your item in the right category. One quick way to research that is to use eBay’s Advanced Search function to check Sold items.

2 – Advice from eBay UpFront
At several eBay UpFront events, PL team members have suggested increasing your PL rate during the holidays. Remember, right now there are more sellers and more listings than usual vying for buyers’ attention! Raise your rate to give yourself a leg up on your competitors.
To help you strike the best possible balance between cost and performance, eBay provides guidance by displaying suggested rates for each item you set out to promote. The suggested rate is  calculated based on a number of factors, including item attributes, seasonality, past performance, and current competition.
Suggested rates typically run between 5%-10% for most categories, but they may be as low as 2% or as high as 18%. To find the sweet spot for your own listings, start low, then increase your rate by 1% at a time until you start to see a difference in sales.
Conversely, if your item is selling very well, you may be able to drop your rate by 1% or more and still keep sales strong. Test, and carefully monitor your PL dashboard to measure the results of your experimentation.

3- Know Your Numbers
That brings us to my third top tip for making the most of PL: Check your Promoted Listings Dashboard (located in Seller Hub) at least once a week. Look at your impressions, clicks, and sales. Are you getting a lot of impressions, but few clicks? Then review that listing:
Is your price competitive?
Is your listing optimized for conversion?
Is it keyword rich?
Have you filled out all the relevant item specifics?
Are your pictures click worthy and enticing?
Have you listed this item in the best category?
Just a few minor tweaks can transform a listing from blah to WOW — and get your item sold!
For more terrific tips on skyrocketing your sales with Promoted Listings, claim your complimentary copy of my free guide Winning with eBay Promoted Listings! You can find it at my website, This downloadable guide features proven, actionable strategies for making PL work its very best for your business on eBay. It’s 15 full pages of PL sales power tips!

Win big sales with eBay’s Promoted Listings!
Find out how to pay less in fees while making more sales, discover ways to harness Promoted Listings data for higher profits, and much more. I’ve even added some special bonus content: Fast Fix for Stale Campaigns.
The Bottom Line for eBay Holiday Sales
During the holidays, more shoppers than usual are flocking to eBay. However, at this time of year, there is also more competition for buyers (and their dollars). Use Promoted Listings wisely and well to give yourself a competitive edge — and get more sales!

You have an eBay Superpower – it’s Promoted Listings!

Prime Three Suggestions – eBay Sellers’ Vacation Success!

‘Tis the season for doing these top three tips for eBay sellers’ Holiday Success!
Top three tips for eBay Sellers’ Holiday Success 2020!
eBay sellers’ Holiday time is the busiest time of year. And for ecommerce sellers 4th quarter is also traditionally the most profitable time of year. To make the most of this three-month retail moment, you’ve got to plan ahead.
Here are my top three tips for planning your way to a successful eBay sellers’ Holiday 2020 sales season.
Because remember: If you don’t plan it, chances are it won’t get done!  eBay sellers, Holiday plans matter!
1 –  Write it down.
You need to map out daily, weekly, and monthly to-do lists, and you need to put them in writing. Google calendar is a great tool for this, because you can set up reminders to help you keep track of your various tasks and deadlines. It’s free, too.
How detailed does your plan need to be?
That’s up to you. But write it out, and make sure you set concrete goals. Don’t just jot down, “List more”; be specific, or it won’t happen. “List X number of items daily” or “List X number of items by Y date” is much more achievable.
Try to be realistic when you make your plan. In addition, be flexible; if it turns out you’ve bitten off more than you can chew in some aspect of your planning, then revise your plan for that aspect. You can only do so much. Besides, sometimes life just doesn’t go according to plan!
2 – Schedule whatever you can in advance.
Whether it’s listings going live, launching store sales and/or promotions, or posting on social media, if there’s anything that you can set up ahead of time, then by all means do so. Each scheduled item is one less thing you’ll have to remember to do when the time comes.
Furthermore, having certain things kick into gear automatically as Q4 progresses will make you feel super productive and efficient. It will also ensure that those things happen in a timely manner and according to plan. Win-win-win!
eBay tools that allow you to schedule certain events — such as when listings start or sales take place — include the Sell Your Item form and (for eBay Store subscribers) Promotions Manager. For social media, check out HootSuite, which allows you to schedule posts on various social platforms. 
While you’re mapping out your social media content for the Holidays, HERE are some awesome ideas that work.
3 – Start thinking ahead to 2021.
It’s easy to get bogged down during the hectic Holiday season. However, you don’t want to ring in the new year without being prepared to take care of business. Now is the time to plan not just for Q1, but for the next 12 months as a whole. I’m here to help.
I’ve created and published Your 2021 Sales & Social Media Success Planner just for you, busy eBay seller. (The link used is my affiliate link. I’m paid a small commission at no cost to you)
eBay 2021 Sales & Social Media Planner!
Simply and quickly it guides you in mapping out the future of your ecommerce business. It walks you through the planning process step by step, quarter by quarter, and month by month, complete with positive encouragement along the way.
Its 124 pages include plenty of room for writing out to-do lists and defining and setting both short- and long-term goals. It includes tracking where your business is heading.
Whatever your entrepreneurial destination may be Your 2021 Sales & Social Media Success Planner is designed to keep you quickly and easily on task and on target.
Here’s to a profitable Q4 and a prosperous new year!

Top three tips for eBay sellers’ Holiday sales success in 2020!