Know Your Provide Chain KPIs – Procurement

Whether or not you’re planning to benchmark your provide chain or just attempting to enhance the way you measure its efficiency, it is smart to know a little bit about essentially the most generally used KPIs for every provide chain part.

Whereas some provide chain KPIs will present a broad and high-level image for end-to-end efficiency monitoring, others allow extra granular insights into particular features.

On this weblog and the one printed by our sister firm Logistics Bureau, we frequently obtain questions referring to metrics appropriate for monitoring procurement efficiency.

To reply a few of these inquiries, we determined to launch the next transient overview of what we imagine to be essentially the most useful procurement KPIs.

7 Procurement KPIs You Must be Utilizing

performance measurement

You don’t essentially want to make use of all the next metrics in your procurement division. Nonetheless, every of them has a precious half to play in customer-focused efficiency measurement and is subsequently price together with in your KPI portfolio. So have a look and take into consideration which of them can be most related for your enterprise.

1. Competitiveness of Pricing

The worth you pay your distributors for his or her merchandise is a major consider your organization’s skill to compete in its market.

Right here, we’re speaking about all your distributors. It’s understood that you simply may need some strategic suppliers with which you might be successfully companions, and in these circumstances, value is however a small factor of the overall worth they supply.

Nevertheless, your organization most likely procures a variety of oblique provides, and that is the place pricing can affect your aggressive benefit.

pricing competitiveness

Whereas there isn’t a particular formulation for a pricing-competitiveness KPI, it ought to merely be a case of checking the costs you might be paying for provides in given classes towards these printed in market value guides and on-line.

2. Provider Defect Price

There are a number of strategies you should utilize to measure the provider defect price. For instance, you would possibly use easy statement to establish seen defects at goods-in, or you could possibly make your evaluation a bit deeper by testing a proportion of things obtained from the provider. So much will rely on the character of your business and the classes of provides that you simply obtain.


The basic formulation for measuring provider defect price is to take the variety of faulty objects and divide it by the overall variety of objects obtained or examined.

Moreover, it is going to be important to interrupt the defects down by kind, maybe utilizing a system of codes that can assist you goal essentially the most prolific points for remedial measures.

3. Emergency Buy Price

Emergency purchases are unhealthy information for your enterprise prices, continuity, and planning, they usually additionally enhance provide chain threat. Nevertheless, you’ll be able to solely minimise them if about them. For that motive, the emergency buy price KPI is one you must definitely be maintaining a tally of. Calculate it as a ratio of emergency purchases to complete purchases for a given interval.

4. Buy Order Cycle Time

Cycle instances are vital within the provide chain. The sooner issues occur, the much less working capital is tied up, and the higher your money move.

Buy order cycle time is a KPI that measures the elapsed time between elevating a requisition request and the transmission of the acquisition order to the seller. For those who want, you may also embody the time taken for the seller to reply with value info and affirmation of supply scheduling.

5. Provider Lead Time

One other cycle that’s price measuring as a part of a procurement KPI suite is provider lead time—the time elapsed between the receipt of your order by the provider and the second of supply at your goods-in facility. By shortening provider lead time, you would possibly discover alternatives to scale back security inventory ranges and acquire different stock administration wins on your organisation.

6. Value per Buy Order and Value per Bill

In procurement, value evaluation is not only in regards to the value of your organization’s purchases. It additionally pertains to the expenditure incurred in making them. For instance, each buy order prices cash to boost and course of, as does each bill.

It’s vital to know these prices and their composition as a result of by lowering them, you enhance the profitability of your organisation. That’s why the fee per PO and value per bill KPIs are extremely fascinating measurements in any procurement supervisor’s arsenal of metrics.

raising POs

Does your organization nonetheless use guide processes for elevating POs and invoices? If that’s the case, these KPIs would possibly reveal a strong case for upgrading to an automatic answer—however you gained’t know except you’re actively monitoring them.

7. Vendor Availability

How dependable are your suppliers? One solution to get a deal with on that is to measure their monitor report of product availability. Any time your vendor can’t provide you with a product to satisfy your order is an incident with direct penalties on your firm.

After all, the results, and their seriousness, will rely on the criticality of the product, however availability challenges are by no means fascinating. That must be sufficient of an incentive to contemplate product availability as a precious indication of your suppliers’ reliability, offered your procurement crew is ordering in step with any framework agreed with the seller.

To trace vendor availability as a KPI, you could measure the proportion of order traces (over an outlined interval) that the seller can’t fulfill. The upper the ratio, the decrease the seller’s reliability.

Different Provide Chain KPIs Procurement Groups Ought to Observe


All the KPIs talked about above are fairly particular to the procurement operate of a enterprise or organisation. There are a number of different vital provide chain metrics, although, usually these used for end-to-end monitoring, by which any procurement skilled ought to take a eager curiosity.

Examples of those KPIs embody:

Provider on-time efficiency: The proportion of buy orders for which the provider achieves supply inside agreed time home windows.

Provider in-full efficiency: The proportion of orders, or order traces, that the provider fulfills fully. In contrast to the seller availability KPI, provider in-full measures all achievement failures referring to the amount and high quality of things ordered. For instance, the merchandise can be found, however some objects are misplaced or broken throughout the delivery/supply course of, or the improper amount was picked within the provider’s warehouse.

Buying value as % of gross sales: This KPI is of explicit curiosity to an organisation’s govt crew, to offer visibility into the affect of procurement on total value efficiency. For that motive, it is smart to trace it throughout the procurement operate. As well as, when damaged down additional into the part prices, it could spotlight departmental cost-saving or efficiency enchancment alternatives.

KPIs: Your Guiding Lights to Improved Procurement

A well-chosen suite of procurement KPIs will present your organisation or enterprise with the visibility mandatory to save cash, enhance service from distributors, and train larger management over the standard of your inbound provides.

Whereas there isn’t a clear-cut customary portfolio of indicators that fits each firm, you must discover that some, or all, of these summarised on this article, will align harmoniously together with your organisation’s procurement technique and aims.

For those who want a little bit assist to pick out and deploy acceptable KPIs in your procurement operate, the crew at Benchmarking Success is standing by. Contact us at this time to debate your wants and learn the way we are able to help you in assembly them.

Editor’s Be aware: This put up was initially printed on July 30, 2021, below the title “Know Your Provide Chain KPIs – Procurement” on Benchmarking Success’ web site.

Contact Rob O'Byrne

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Rob O’Byrne
Electronic mail: [email protected]
Cellphone: +61 417 417 307