Our 2020 Affect Report

Editor’s word: Right this moment, we printed our annual Affect Report. Learn extra from eBay President and CEO Jamie Iannone.

Our function to create financial alternative for all drives all the pieces we do—and our know-how gives the gas to empower everybody to take part within the digital financial system. In 2020, a yr that was difficult for therefore many, our impact-driven efforts had been extra necessary than ever—as we helped small companies get on-line so they might develop, stepped ahead in our local weather motion plans and linked as a neighborhood to help one another.  

Since 1995, we now have enabled individuals world wide to understand  their entrepreneurial desires. Our function as a associate to sellers helps small companies open their doorways to ecommerce and lets people uncover the advantages of promoting on-line—sustaining livelihoods in addition to on a regular basis wants. We perceive how necessary it’s for primary streets to thrive in tandem with ecommerce, and over the previous yr, our instruments, know-how and applications have enabled shops to remain open just about in the course of the pandemic whereas serving to different companies rise up and operating on-line for the primary time. And we additionally join thousands and thousands of consumers and sellers by means of sought-after objects and shared passions, fostering direct consumer-to-consumer relationships in a protected, trusted atmosphere on our market.  

At a time when many people had been sheltered in our properties, our world neighborhood rallied collectively in mutual help. Final yr, eBay for Charity broke all earlier fundraising information, with prospects donating throughout our market to nonprofits at inspiring ranges. Our staff additionally gave in document quantities of each money and time by means of the eBay Basis, which helps to construct economically vibrant and thriving communities—and in 2020, provided further employee-giving matches for COVID-19 reduction efforts and help for untapped communities.  

Throughout a yr which stretched the well being of each the planet and its individuals, we leaned in much more towards local weather motion. We accelerated our applications focusing on environmental finest practices within the communities the place we work and stay, committing to set a Science-Primarily based Goal and elevated transparency all through all ranges of our firm. And we’re proud that round commerce—which is key to our enterprise—continues to assist prospects notice further revenue whereas additionally giving objects renewed life and worth.   

As an organization, we innovate in service of our prospects. Whilst we strengthen our trusted market, we powered our communities all through the pandemic with collaborative partnerships going through hurdles head-on. Within the forthcoming pages, you’ll learn extra about our progress over the previous yr towards our objectives—and the plans we now have for the years forward.

Jamie Iannone

Learn our 2020 Affect Report.