Exceptional Well being Launches First Behavioral Well being AI Documentation Device; Makes Medical Documentation Sooner, Simpler and Larger High quality

Exceptional Well being, an modern know-how accomplice for behavioral well being and human service suppliers, at the moment introduced the launch of Bells, the primary sensible documentation assistant designed particularly for behavioral well being professionals. Appearing like Grammarly for writing, Bells is an AI-enabled device that improves and streamlines the note-taking course of by lowering errors, eliminating redundancy, enhancing high quality and lowering rejected claims.

Early customers have reported a discount in scientific documentation time by 50%, which, for some, is the equal of getting at some point per week again to spend on affected person – and much-needed self-care.

The burnout fee for behavioral well being professionals is alarming; practically half of therapists report burnout of their jobs, a quantity that has elevated because the COVID-19 pandemic drove demand for psychological well being companies. For these serving the Medicaid inhabitants, the scenario is much more dire, with a vital scarcity of psychological well being suppliers placing strain on these which are choosing up the elevated want for companies. For instance, rural areas have simply 1.8 licensed behavioral well being suppliers per 1,000 Medicaid enrollees (in contrast with 6.4 in city counties).

“Psychological well being suppliers are spending as much as 2 hours per day writing notes, typically after 5:00 when they need to be going dwelling to decompress,” mentioned Peter Flick, CEO of Exceptional Well being. “This administrative burden, coupled with the elevated demand for psychological well being companies, is resulting in document ranges of supplier burnout and turnover. These offering vital and much-needed behavioral well being companies, notably to the underserved Medicaid inhabitants, are drowning in documentation due to antiquated processes and instruments. We knew there needed to be a greater method; an answer that would make the method as simple as Grammarly is for writing. That is why we developed Bells… to present them again time to give attention to the affected person work they went into this discipline to do.” 

How It Works

Bells’ suite of instruments delivers speedy and ongoing enhancements within the documentation course of by way of guidelines and AI studying to be able to automate and streamline previously guide and inefficient processes. Provided through desktop and cellular app, customers can select which (or each) codecs work finest for his or her workflow.

Bells Options

  • Scribbles notepad. HIPPA-secure notepad to simply seize info and footage round a session that seamlessly translate to the progress notice.
  • Compliant seize. Rapidly and securely document advanced information akin to handwritten notes, prescription labels, drawings, varieties, or assessments as a photograph for future reference.
  • Be aware help. Templates, textual content expansions, and pre-populated drop-in phrases show you how to acquire pace and accuracy in notice writing.
  • AI-powered evaluation. Superior spelling and grammar evaluation which contains an industry- and agency-specific well being and human companies dictionary to enhance notice high quality.
  • Medical ideas. Contextual-based suggestions that extra precisely describe and doc companies offered to enhance inner QA evaluations and payor audits.

“We’re up in opposition to so many challenges,” mentioned Mary Jones, president/CEO, Psychological Well being Affiliation of South Central Kansas. “First, there’s the problem of remembering session particulars, particularly once we see sufferers back-to-back all through a day. Second, there’s the difficulty of coaching; generally we simply haven’t got the time to coach folks on the extent of documentation wanted for reimbursement. Third, when errors occur, claims get rejected. Our groups simply wish to ship the very best care to our sufferers; with Bells, we lastly have a device that was designed only for us, that addresses all of these challenges and lets us get again to the affected person work we love.”

Flick continued: “We created Bells to alleviate vital documentation challenges in underserved Medicaid behavioral well being businesses. Because the nation’s largest payer of psychological well being companies, and which just lately simply topped an all-time excessive enrollment of 80.5 million People – Medicaid supplies well being protection to 26% of adults with a critical psychological sickness. The folks delivering these companies deserve options that enhance job satisfaction, worker retention and monetary advantages. Our hope is that by lowering the time spent on admin, we would assist them do exactly that.”

About Exceptional Well being

Exceptional Well being is a number one software program firm centered on offering behavioral well being, substance abuse and human service organizations the instruments they should present outstanding employees to consumer experiences and drive optimistic outcomes. They provide EHR+, which features a CT|One (FKA ClaimTrak), a goal constructed absolutely built-in EHR platform, and Bells, the primary digital scientific documentation assistant that works as a companion to the EHR expertise. Be taught extra at Exceptional Well being.

Bells is the primary digital scientific documentation assistant for the behavioral well being and human companies {industry}. Bells supplies a set of instruments that ship speedy and ongoing enhancements within the scientific documentation course of that save time, cut back errors, remove redundancy, enhance high quality, lower rejected claims and enhance worker satisfaction by way of each rules-based capabilities, in addition to AI studying and advice capabilities.

Be taught extra at Bells AI.

Media Contact:

Kristin Faulder (on behalf of Exceptional Well being)


(586) 419-4652

Supply: Exceptional Well being