If there’s one factor that is outlined the distributed work expertise throughout Covid greater than anything, it is video conferences. As we adjusted to a totally distant office, many people turned to collaboration instruments to maintain us linked through the pandemic — and of these, Microsoft Groups has constantly been among the many most prolific, with 145 million every day energetic customers as of April 2021.
As many companies have found, nevertheless, collaboration software program by itself is not fairly sufficient. Leveraging distributed work to its fullest potential requires a reimagining of processes and techniques. In lots of circumstances, which means migrating from outdated infrastructure to new.
Your small business cellphone system (often known as Non-public Department Change/PBX) is without doubt one of the clearest candidates for this migration. Conventional PBX is ill-suited for a world outlined by mobility, flexibility, and telecommuting. The issue is that regardless that enterprise PBX may leverage new expertise like Voice over IP, automated name dealing with, and video calling, it is finally nonetheless anchored to a single location — the workplace.
A Cloud PBX system doesn’t undergo from this shortcoming. As a result of it is Web-based, cloud PBX is simpler to each handle and scale, requiring no bodily space for storing, much less capital funding, and decrease overhead. What’s extra, cloud PBX techniques may be accessed and managed from nearly any machine, whereas additionally supporting the rollout of extra subtle options and performance.
Briefly, cloud cellphone platforms are roughly an ideal match for distributed work.
However they will at all times be higher. Previous to Covid, enterprise customers already felt overwhelmed by the variety of apps and platforms with which they have been made to contend. The deployment of recent options through the pandemic has solely exacerbated the issue.
Collaboration, in spite of everything, is at all times most useful when it is seamless. Productiveness is at all times at its highest when somebody does not should interrupt their workflow by leaping between a number of instruments. Migration, in different phrases, is just step one in direction of supporting a distant office.
Equally vital is integration. The extra techniques and instruments you’ll be able to bake right into a unified platform, the better your advantages. It is right here that we see one other, lesser-known advantage of cloud PBX.
It is perfectly-suited for that form of integration. RingCentral’s Cloud PBX resolution is an ideal instance of this. Its seamless, native integration with Microsoft Groups permits a enterprise to take pleasure in the perfect of each platforms by means of a single, intuitive interface. With RingCentral for Microsoft Groups, you’ll be able to:
With a worldwide presence in additional than 110 nations and PSTN availability in 44 nations and 16 languages, RingCentral’s always-on Cloud PBX makes it simpler than ever for distant workers to remain linked, irrespective of the place they’re. And thru integration with Microsoft Groups, you’ll be able to empower those self same staff with out disrupting their workflows.
Whether or not you are seeking to evolve your present cellphone system or deploy a brand new communication channel, RingCentral Cloud PBX and Microsoft Groups make for a formidable choice.
RingCentral for Microsoft Groups helps internet, desktop, and cell utilization, and is accessible for all RingCentral MVP subscriptions. Full performance requires each an energetic Microsoft Workplace 365 account and the RingCentral App. Study extra right here.