Telelanguage Celebrates 30 Years Offering Language Companies

On July 29, 1991, Telelanguage grew to become included within the State of Oregon. Within the final 30 years, Telelanguage has witnessed — and been an integral a part of — the numerous modifications which have taken place within the language interpretation business. Telelanguage began by supporting small, native purchasers within the Portland Metro space and has since expanded to supporting over 8,000 accounts the world over. Telelanguage has grown to offer the very best ranges of interpretation by a community of over 6,000 interpreters who communicate over 350 languages. Telelanguage is open 24x7x365 and helps purchasers from all industries — from 911/PSAP to healthcare to schooling, utilities, tourism, finance, authorities, and extra. Many Telelanguage purchasers have been with us for many years.

Background of Telelanguage Presidents

Andre Mon Belle, Telelanguage Co-President and founder, started his profession in language companies as a medical interpreter. With over 29 years within the overseas language companies business, he has firsthand expertise decoding for sufferers, medical doctors, lecturers, cops, legal professionals, and nurses in quite a few conditions. Andre oversees all elements of Telelanguage’s interpretation enterprise. He’s affiliated with the American Translators Affiliation, in addition to the Northwest Affiliation of Neighborhood Interpreters. His skilled expertise consists of being an Interpreter and Translator, Enterprise — and Account — Administration, Human Assets, Advertising, and Persevering with Schooling for Interpreters & Translators.

Leslie Storey, Telelanguage Co-President and CFO, has been on the head of the corporate’s monetary administration and operations since its inception in July 1991. Leslie understands the significance of a clear, exact and agency strategy in terms of monetary duties. She has a BA in Enterprise Administration, and a JD from the Willamette School of Regulation. She is affiliated with the American Translators Affiliation, in addition to the Northwest Affiliation of Neighborhood Interpreters. Her skilled expertise consists of Enterprise — and Account — Administration Human Assets, Finance, and Persevering with Schooling for Interpreters & Translators.

A Chief in Know-how

Through the years, expertise has advanced at an ever-increasing price, and the language service business has skilled these modifications simply as each different business has.

Beginning in 1998, Telelanguage started creating its personal expertise — beginning with its interpreter scheduling software program. Since 1998, this software program has advanced right into a full, customer-facing on-line portal with clear entry to stories, invoicing, interpreter info, and extra. As well as, Telelanguage has developed its personal telephonic and video distant interpretation platforms. By creating these platforms in-house, Telelanguage gives unparalleled flexibility and customization choices to its purchasers.

One other profit — apart from the whole customization — supplied by creating its personal expertise, Telelanguage can be capable of keep the very best uptime within the business. Telelanguage is the spine for plenty of different language service suppliers attributable to its potential to route round outages and the corporate’s uncommon language choices. Telelanguage is continuously used within the background with out their purchasers realizing the transition. Different language service suppliers use Telelanguage attributable to its uncommon language protection and 99.9999% uptime. The corporate works with a number of knowledge and telephony suppliers and may route its site visitors round outages with no interruption in service.

Serving to Develop the Language Trade

Beginning in 1995, Telelanguage started creating its personal coaching and certification program. In the present day, interpreters from any vendor are capable of turn into licensed by Telelanguage’s proprietary program and be acknowledged by the State of Oregon — regardless if the interpreter intends to work with Telelanguage or not.

As well as, Telelanguage noticed that many interpreters had been discovering it troublesome to acquire larger ranges of certification attributable to logistics and price restraints. In 2018, the corporate started a scholarship program open to 2 interpreters per yr, which covers the price of acquiring superior — or specialised — certifications, to assist advance their careers.

As acknowledged in Telelanguage’s timeline, 2020 and the onset of the worldwide COVID-19 pandemic created distinctive challenges. As its platform was already set as much as be decentralized, the corporate wasn’t reliant on name facilities and Telelanguage’s potential to transition to distant help was seamless. Primarily based on classes discovered throughout this time, Telelanguage was capable of assist different companions, purchasers and language service suppliers make their distant transitions. Telelanguage noticed a migration away from on-site interpretation to digital/distant interpretation options equivalent to over-the-phone and video distant interpretation. The corporate was glad to share finest practices to assist on this technological transition.

Trying Ahead

Telelanguage finds itself extraordinarily grateful to have made it to 30 years and has its purchasers to thank for this success. As the corporate appears to be like forward to the longer term, Telelanguage anticipates extra technological evolution, rising industries and language developments, and hopes to develop its consumer and interpreter base whereas sustaining the identical one-on-one buyer care Telelanguage prides itself on.

Telelanguage has assisted its clients by pure disasters, web and electrical outages, international pandemics, and plenty of different unexpected emergencies. The crew prides itself in persevering with to serve Telelanguage’s longstanding purchasers and appears ahead to constructing new partnerships within the coming years. Because it has for the previous 30 years, Telelanguage is honored to proceed to serve non- and limited-English audio system, in addition to the deaf and onerous of listening to, all through its communities for years to come back.

Telelanguage has been a number one supplier of interpretation and translation companies language companies since 1991. As a trusted title language companies, the corporate believes that every one organizations and communities ought to have reasonably priced entry to the best-qualified language help. In search of a extra dependable language service supplier to assist meet affected person wants? Telelanguage may also help. Contact Telelanguage at the moment to ask about its Free Service Trial Applications or request a free quote.

Contact for Press
Hayley Emmons
PHONE: 1-503-459-5683

Supply: Telelanguage